Your privacy is our priority. This document explains in detail how nanastoro collects, uses, stores, and protects your personal information at all times.
All data transmitted between your device and nanastoro servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions.
Personal data is stored in a server environment protected by strict access controls. Only authorised personnel have access to user information.
Nanastoro has never and will never sell users' personal information to any third party for marketing or any other commercial purpose.
You have the right to access, correct, or request deletion of your personal data. nanastoro fully respects user rights and makes this process straightforward.
We clearly inform you of the purpose behind each data collection. There is no hidden data use or use you have not consented to.
Data is retained only for as long as necessary for its original purpose or as required by law. Data that is no longer needed is disposed of securely.
Nanastoro ("we", "Platform") is committed to protecting the privacy of all users of our online entertainment platform. This Privacy Policy explains the types of information we collect, how it is used, and the steps we take to keep your data safe at all times.
This document is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. As a platform serving Malaysian users, we take our responsibilities under this local legislation seriously.
This Privacy Policy applies to all information collected through the nanastoro website, mobile app, email communications, customer support, and any other interactions you have with our platform.
Nanastoro collects your personal data through several means — directly when you register and use the platform, automatically as you browse our website, and occasionally through trusted third-party sources for verification purposes.
Below is a summary of the types of data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Registration form, KYC |
| Contact Data | Email address, phone number, mailing address | Registration, user profile |
| Financial Data | Bank account number, account holder name, transaction records | Deposit/Withdrawal Process |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Gaming Data | Betting history, favorite games, session duration | In-platform activity |
| Communication Data | Support chat records, emails, feedback | Interaction with Support |
Nanastoro uses collected personal data only for lawful, specified purposes. We do not use your data for any unrelated purpose without first obtaining your consent.
The primary purposes for which your data is used are as follows:
For marketing communications such as promotions and new offers, we will only send you information if you have given your consent to do so. You may withdraw this consent at any time through your account settings.
Nanastoro does not sell, rent, or disclose users' personal data to third parties for their own marketing purposes. However, there are certain situations where we need to share your information with other parties to enable the platform to operate properly.
Third parties that may receive your data include:
The security of your personal data is something we take seriously. nanastoro implements multiple layers of technical and procedural protection to keep your data safe at all times.
While we take all reasonable steps to protect your data, no security system is entirely perfect. We encourage users to play their part in keeping their accounts secure by using strong passwords and not sharing login credentials.
Nanastoro uses cookies and similar tracking technologies to enhance the user experience and gather analytics on how our platform is used.
Types of cookies we use:
You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the nanastoro platform.
As an online platform, data you provide may be processed or stored on servers located outside Malaysia. This is standard practice in the technology industry, and we ensure that any such data transfers are carried out with adequate protection measures in place.
Nanastoro only transfers data to countries or regions that offer a level of data protection equivalent to or greater than Malaysia, or where appropriate data protection agreements have been established with the receiving party.
In all cases of cross-border data transfers, nanastoro ensures that:
Under Malaysia's PDPA and nanastoro's policies, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you and to receive information on how it is being used.
If your data is inaccurate or incomplete, you may request that we correct or update it promptly.
Under certain circumstances, you may request that your personal data be deleted from our systems, subject to any applicable legal obligations.
You may request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of that data.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes at any time, and we will stop such processing immediately.
Nanastoro is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Our registration process includes age verification steps designed to prevent access by minors. The KYC verification we conduct ensures that all active accounts belong to verified adult users.
If we discover that personal data from a minor has been collected unintentionally, we will take immediate action to delete that data and close the associated account. Parents or guardians with concerns about this matter may contact us directly through our support channels.
Nanastoro retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, data will be securely disposed of using methods that ensure it cannot be recovered by any party.
Nanastoro reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use.
When we make significant changes, we will notify you via:
We encourage you to review this Privacy Policy periodically. Continued use of the nanastoro platform following any amendments constitutes acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the nanastoro team through the following channels:
For formal data rights requests, please clearly state the type of request and include the required identity verification information so we can process your request securely and accurately.
Sign up with nanastoro with confidence — a platform that takes protecting your data as seriously as we take your entertainment experience.